Refund Policy
ProjectMint sells digital downloads. Because delivery happens instantly after payment, refund eligibility is limited and clearly defined below.
Digital products only
All products on ProjectMint are digital downloads. No physical items are shipped.
Refunds are available only for
- Duplicate payment made for the same order
- Technical failure where the product was not delivered
Refunds are not available for
- Change of mind after purchase
- Wrong purchase made by the customer
- Issues caused by user-side device, browser, or network setup
Refund timeline
Approved refunds are processed within 5–7 working days and are returned to the original payment method whenever possible.
Contact for refund requests
To report a duplicate payment or technical delivery issue, email nageshasriram@gmail.com.